All sales are final. No returns or exchanges are permitted for art products. Exchanges are accepted for apparel in the case we send the wrong size. Ensure your address is correct before completing your purchase. We are not responsible for any lost or stolen items. It is rare but If items arrive damaged due to carrier, email us with the name used in the order, the order #, and send a photo and/or video of your damaged product to firstname.lastname@example.org we will kindly issue a reshipment of original product if available. This is valid within 15 days or your order being shipped.